Making our collection as limitless as your imagination!
Interlibrary Loan is a cooperative program of participating libraries that allows you to obtain materials that are not available at the Hamilton East Public Library. If we do not own an item you need, we will attempt to locate the item and have it delivered directly to your local HEPL library for check out.
FAQs about Interlibrary Loans
What is an interlibrary loan?
An interlibrary loan is a request to borrow books or other library materials that are not currently owned or on order by the Hamilton East Public Library.
Who can use this service?
This special service is available to any HEPL patron, who lives or owns property in Delaware, Fall Creek, Noblesville, or Wayne townships, and is a library cardholder in good standing. (Fines or fees totalling $5 or more must be paid prior to processing interlibrary loans. PLAC cardholders who do not live in our library's service district are asked to place their interlibrary loan requests through their home library.
What types of materials can I borrow through an interlibrary loan?
The interlibrary loan staff will gladly request the following types of materials:
Photocopies of magazine articles
Dissertations and theses
Books on audiotape and CD
Fiction and Nonfiction videotapes and DVDs
Microfilm (Census, obituaries, etc.)
What types of materials cannot be borrowed?
Sorry, the following materials are not available through this service:
Items owned by HEPL but temporarily in use, missing, at the bindery, or on order
New items, within the first 4-6 months of publication/release
Electronic full text information
Rare or unique materials
Items requested by a minor without the proper parental consent
Is there a fee for this service?
There generally is no fee, but this is dependent on the policies of lending library. Patrons are limited to 5 active requests at one time.
How long does it take for materials to arrive?
The interlibrary loan staff will make every effort to process your request on the day that it is received (weekdays). An interlibrary loan generally arrives in 2 to 3 weeks. This is highly dependent on the responses from other libraries and the delivery systems used. The more difficult to locate items may take considerably longer. Unfortunately, we cannot guarantee a delivery date.
How long may I borrow these materials?
The loan period for materials can range from 2 weeks to over a month. This is dependent on the library lending the materials to us. Interlibrary loans are often not renewable. Fines will be assessed on ILL materials at the same rate as for the Hamilton East Public Library.
How will I know my materials have arrived?
When your requested materials arrive at the library, you will be contacted by phone or e-mail. Items will be held and checked out at the Circulation Desk.
Ready to make a request?