Employment Opportunities

HEPL Employment Opportunities and Hiring Policy


Thank you for your interest in Hamilton East Public Library. We are delighted you are considering joining our team of dedicated individuals.
HEPL is an equal opportunity employer and considers all individuals without regard to sex, race, color, religion, creed, national origin, age, disability, participation in military service or any other protected status. HEPL will comply with its obligation to provide reasonable accommodation to qualified individuals with disabilities.
HEPL seeks qualified applicants through a variety of recruiting sources, including but not limited to educational institutions, online services and community organizations. Notices of open positions are distributed to all current HEPL employees. 
 
Current Employment Opportunities:

HEPL has a vacancy for a 20 hour/week YOUTH SERVICES PARAPROFESSIONAL position at our Fishers branch and are encouraging qualified candidates to apply.

SUMMARY: This position is expected to actively contribute to and be engaged in delivering excellent customer service to Fishers community youth. As a member of the Fishers Youth Services department, the Paraprofessional will plan and implement programs, provide limited reference and reader's advisory service, and assist in maintaining the collection in the Youth Services Department. Programming activities will be concentrated on serving teens, while maintaining flexibility to assist with services for younger children as needed.

ESSENTIAL DUTIES:

  • Based on level of expertise, provide guidance and assistance with customer requests, including reader advisory services, regarding the use of library services, facilities, resources, and equipment.
  • At the direction of the librarian, search standard reference materials, including online sources and the Internet, to answer patrons' reference questions.
  • Assist with customer requests regarding needed information, and assist in furnishing or locating that information.
  • Develop, plan, and deliver customer centered programs and services to promote the library’s mission through in-house programs, community events, and outreach services.
  • Assist in maintenance of designated collections.
  • Perform all other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Customer Service – Provide prompt, attentive, and friendly customer service in-person and by phone; represents the organization well; maintains personal accountability and ownership for providing excellent customer service; seeks and responds to feedback from customers to improve service; follows up and meets commitments; shows willingness to go out of his or her way to help customers.
  • Teamwork - Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment; collaborates with and supports coworkers by helping out where needed; creates and maintains positive relationships with coworkers; asks for and listens to coworker feedback and incorporates feedback into revised processes; completes work on time and with proper quality; supports cross-training and shares learning with others; understands we are all stewards of the taxpayers.
  • Communications and Media – Communicates ideas and thoughts clearly, accurately, and respectfully; listens to others and seeks to understand others’ perspectives; has knowledge of communication techniques and methods, including alternative ways to inform and educate using electronic media, including but not limited to email, internet, and social media sites.
  • Adaptability – Willingness to take on new challenges and responsibilities; open to change and variety within the workplace; works hard to implement successful change in areas of responsibility; recommends and implements changes to improve processes and customer service.
  • Image – Portrays a positive image of library; is a strong public ambassador and promotes library programs and services during customer interactions.
  • Technical – Proficiency in using computers and related software; experience with library management system software, including cataloging systems and public interface systems.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Outreach events may be conducted within the library facilities or at various community locations.
  • A valid driver’s license is required.
  • The employee frequently is required to:
    • Stand, walk, sit
    • Use hands and fingers to handle books, paper, technology
    • Speak and listen to others
    • See and read
    • Reach with hands and arms
    • Stoop, kneel, crouch, or crawl
  • The employee must frequently lift and/or move up to 25 pounds. 

EDUCATION and/or EXPERIENCE: Associate’s degree (A.A.) or equivalent from an accredited technical school or university; MLS preferred; and a minimum of six months related experience; or equivalent combination of education or experience.

APPLICATION PROCESS: Applicants must submit a letter of interest, a detailed work history, and complete the attached employment application below by Wednesday, April 30th at 5pm.

Employment Application

 

 

 

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